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 Hythe and Waterside - Tenant Information

Renting a Property Made Easy in Simple Steps

Hythe and Waterside Lettings are specialists in the Residential Lettings Industry and take pride in our reputation for providing a professional and personal service to our Tenants. Our Directors and principal staff have over 30 years experience in this highly specialised and increasingly complex market and deal with all types of property across the Waterside area on behalf of many landlords and tenants, including portfolio investors and Companies. When you rent a house or flat with Hythe & Waterside Lettings you are investing in peace of mind, which comes with knowing that you are using a regulated lettings agency that adheres to a strict set of rules designed to protect tenants and landlords.

We are proud to say that, the majority of our business comes from recommendation!

Start with visiting a Hythe and Waterside Lettings Negotiator

Our Contemporary office is situated in a prominent location next to Hythe Pier and is open 7 days a week. Register your details with us or online at our website www.hytheandwaterside.com. We will advise you of all new listings before they are advertised giving you an enormous advantage in the marketplace.

Legal requirements

All properties registered for rent with Hythe & Waterside Lettings have the following compliance measures in place for your safety:

  • Gas safety certificate
  • Carbon Monoxide detectors
  • Full Wiring Certificate
  • Portable appliance tests
  • Smoke detectors
  • Energy Performance Certificate

Tenancy deposit

The Tenancy Deposit must be registered within 30 days of Hythe and Waterside receiving it and a certificate is supplied to the tenant confirming registration details. Hythe and Waterside Lettings are a Member of The Dispute Service and we register every Tenancy Deposit.

Inventory

Hythe and Waterside conduct a thorough inventory of each property (furnished and unfurnished). This inventory includes both the inside and outside of the property. All Hythe and Waterside tenants are given 7 working days after their move in date in which to make any changes to the inventory that they feel are needed. Hythe and Waterside believe this to be the fairest way of recording the condition of the property prior to vacation. Inventories list the condition of the property, even if the property is unfurnished. When it comes to the end of your tenancy, Hythe and Waterside will carry out the check out and liaise between you and the landlord if there are any dilapidations.  Hythe and Waterside staff are trained in calculating ‘fair wear and tear’ and understand how dilapidations would be assessed in a Court of Law. We believe our fair approach and negotiating skills are why we have only ever had one dispute (for £100) since 2007 when the registering of deposits came into force. A track record that we doubt many agents could match! Tenancy disputes have increased from 6,000 in 2008 to 20,000 in 2009!

Maintenance

Maintenance issues are dealt with very quickly and Hythe and Waterside contractors are reliable and efficient. Hythe and Waterside actively encourage its Landlords to keep their properties up to a high standard because Hythe and Waterside feel that `a quality property will attract a quality tenant.’

Assured Shorthold Tenancies

Assured Shorthold Tenancies are normally set up for 6 months initially and tenants are responsible for the payment of the rent during this period. Tenants can give one month’s notice at any point after five months of a six-month’s tenancy has been conducted and Landlords can give two months notice at any point after four months of a six-month’s tenancy. Negotiations for Agreement Renewals are made in the fourth month. If the tenancy is not renewed it defaults to a Periodic Tenancy. This simply means that a Tenant can give one month’s notice at any point and the Landlord can serve two month’s notice.t.

Charges you expect to pay when taking up a rental

Rent One calendar month’s rent in advance
Administration Charge £180 inc VAT per person This includes; Referencing, Drafting of Assured Shorthold Tenancy Agreement, Compilation of Inventory, Registration of Deposit, Advising Council Tax Office and Utility Companies of meter readings and change of occupancy details and other general administrative works.
Tenancy deposits are the same amount as one month’s rent + £150. i.e. a £650 per calendar month rental would require a tenancy deposit of £800. If you have a pet, you will pay an additional £200 per annimal.
Agreement Renewal Charge £36 inc VAT. At 6 monthly or 12 monthly intervals.
Inventory Check Out Charge £120 inc VAT.

Fees

Tenant Fees

To reserve a property to rent you will need to pay

A non-refundable administration charge

Single occupancy £200+VAT totalling £240.00

Additional applicant £175+VAT totalling £210.00

Guarantor applicant £175+VAT totalling £210.00

Company let applicant £350+VAT totalling £420.00 per person

Garage applicant £75+VAT totalling £90.00

Pet addendum £75+VAT totalling £90.00

 

Upon reservation you will also need to provide photo identification in the form of a drivers licence, passport, sub-contractors card.

 

Initial Deposit

Payable upon reservation a deposit of £150, refundable within first 14 days of reservation should you decide not to go ahead with the rental or if the landlord declines not to let the property to you, in this instance the tenant will have no further financial recourse.

 

Remaining Deposit

The equivalent of one month’s rent payable on the first day of occupation plus

£200 per pet, where it has been agreed that an uncaged animal may reside at the property

N.B. Snakes are not allowed to reside at any rental properties

 

Rent

One month’s rent is payable in advance on the day of occupation and on the same day thereafter unless agreed otherwise

 

Service charges

Where applicable £75 per month, usually this will be where you will be living comunally, and a management company will be in place who will manage the communal area expenses.

 

Other charges

6 monthly Tenancy agreement renewal £50+VAT totalling £60.00

Inventory Check out £120+VAT totalling £144.00

10%+VAT of the final dilapidation work costs after Inventory Check (Should there be any), we help you to make sure that no dilapidations should be payable with pre-vacation inspections and a thorough inventory

Missed inspection appointment £30+VAT totalling £36.00

Missed contractor appointment £30+VAT totalling £36.00

Rental/Landlord/Mortgage reference £20+VAT totalling £24.00

Non payment of rent on the due date charge of £5+VAT per day, totalling £6.00 per day that the rent is outstanding

 

Tenancy deposit dispute: If you feel that you need to dispute your deposit at the end of the tenancy i.e. it cannot be amicably resolved, the deposit will need to be sent off to ‘The Tenancy Deposit Scheme Adjudicator’ to be resolved, a fee of £250+VAT totalling £300.00 will be charged in advance towards the hours and days of administration works that this service creates over many months.

 

You will be required to pay for the gas, electric, council tax, personal contents insurance, TV licence, satellite, broadband/wi-fi, phone and service charges of £75 per month should you live in a communal building. N.B. We recommend a local insurer in Hythe should you need any kind of insurance quote.

 

Data Protection Act 2017 & May 2018

Hythe & Waterside will need to hold your data details on computer and in paper files, (the data gathered from your application form, rental payment transactions and general rental history), (Please check that you have consent to give us third party details etc.), they will be stored for a period of 7 years from the last day of occupation, HM Customs & Excise & Inland Revenue departments require all businesses to keep records for 7 years. Should you wish to have a copy of the data stored you may request to do so, you will receive data via a USB within 28 days of requesting it. After 7 years has lapsed you may request in writing for your data to be deleted. Hythe & Waterside will not use any of your details in their marketing without your prior written consent, (we may use any review data gathered via review sites, but you will have accepted them to be used at time of inception), furthermore we will make sure that any associated third party businesses have a data protection policy in place before giving your details to them ie solicitors, contractors, utility companies, mortgage brokers.......... Landlords will be given your details as part of the rental process within your tenancy agreement. Periodically you will receive verification emails to ensure that you remain happy to give your authority for Hythe & Waterside to continue to send you property details, to store your data and continue to communicate via email, text, phone, in writing via the post..... It’s very important that these links are followed through for verification as we wish to keep up communication at all stages during your tenancy.

Frequently asked questions from prospective tenants?

Do I have to earn a certain amount to rent a property? Yes, the tenants living in the property must have a joint income of 30 times the monthly rental amount per year. i.e. on a rental of £795pcm the tenants must be earning £23,850p.a.

How much is a tenancy deposit? A tenancy deposit is equal to £150 more than the monthly rental figure

Do you have admin charges? Yes, these are £180 inc VAT per person moving into the property that is over the age of 18yrs.

Can I still rent with pets? Yes, some of our properties will accept pets but the carpets must be professionally cleaned upon vacation and fumigated if necessary. We ask all tenants with pets to sign a pet addendum. We will also charge an additional £200 per pet on the deposit.

I am in receipt of housing benefit can I still rent with Hythe & Waterside Lettings? Yes, some of our properties do accept tenants in receipt of Housing Benefit but only with a Guarantor. Not all of our Landlords are able to accept tenants claiming housing benefit because of stipulations made by their mortgage company.

Do I have to contact Utility Companies prior to moving in? No, Hythe & Waterside will take the meter reading and notify the Gas, Electricity, Water and Council Tax of your names, move in date and the meter readings. As a tenant the only things you need to organise are a television licence and the telephone line should you wish to have it connected.

Why should I rent through Hythe & Waterside Lettings? We are Regulated Agents which means we work to a strict set of guidelines. Your Tenancy Deposit will be registered and we insist that all our rental properties meet a high level of safety, giving you peace of mind.

Where can I find properties advertised for rent? Visit the lettings section of the Hythe and Waterside website at www.hytheandwaterside.com/lettings.php and www.rightmove.co.uk, we also advertise weekly in The New Forest Post, The Herald, which is a 3 weekly publication and distributed to businesses throughout the Waterside area, New Forest Society Magazine and Hythe and Dibden and Marchwood Parish Magazines.